Futurabile Shipping Policy
Shipping Information
Fast, insured delivery on every authentic piece. Real-time tracking and clear timelines worldwide.
- Same-day fulfillment on orders placed by 12:00 PM EST
- Free US shipping on orders $150+ (after discounts, before tax)
- Global delivery via USPS, UPS, and DHL
Processing Time
0–1 business days. Orders placed after 12:00 PM EST ship the next business day.
Tracking
Tracking numbers are emailed the moment your label is created. Updates sync within 12–24 hours.
Insurance
All shipments are insured to item value. Signature may be required on high-value orders.
Shipping Rates & Estimated Transit
Rates shown in USD. Final options and pricing are displayed at checkout based on your address and cart value.
| Destination | Method | Order Value | Cost | Est. Transit |
|---|---|---|---|---|
| USA | Standard (USPS/UPS) | $150+ | $0 | 3–5 business days |
| USA | Standard (USPS/UPS) | Under $150 | $6–$9 | 3–5 business days |
| USA | Expedited | Any | $14–$18 | 2–3 business days |
| USA | Next Business Day | Any | $28–$45 | 1 business day |
| Canada | Standard | Any | $12–$18 | 5–9 business days |
| Canada | Expedited | Any | $22–$32 | 3–5 business days |
| EU/UK | Standard | Any | $16–$26 | 6–12 business days |
| EU/UK | Express (DHL) | Any | $32–$48 | 2–4 business days |
| Rest of World | Standard | Any | $18–$32 | 7–14 business days |
| Rest of World | Express (DHL) | Any | $38–$62 | 3–5 business days |
Delivery Window Estimator
Estimates assume 0–1 business day processing. Weekends and US holidays are excluded.
Order Processing & Cutoff
- Orders placed by 12:00 PM EST ship the same business day.
- Orders after cutoff ship the next business day.
- Weekends and US holidays are not processing days.
Tracking & Notifications
- Tracking emailed immediately after label creation.
- SMS updates available at checkout.
- Allow 12–24 hours for scans to appear after pickup.
Packaging & Condition
- Garments sealed in poly, boxed to protect prints and collars.
- We minimize excess packaging and use recycled materials where possible.
- High-value items may ship signature-required.
International Duties & Taxes
- Orders ship DDU/DDP depending on destination and carrier availability.
- Where duties/taxes are not collected at checkout, your carrier will invoice on delivery.
- Refusal of duties may result in return fees deducted from refund.
Address Changes & Cancellations
- Contact us immediately at [email protected] with your order number.
- We can edit or cancel until the label is scanned by the carrier.
- For delivered-to-wrong-address claims, we can assist with a carrier trace.
PO Boxes, APO/FPO/DPO
- PO Boxes: ship via USPS only.
- APO/FPO/DPO: supported via USPS; delivery windows vary by base.
Shipping FAQ
Most orders leave our NYC studio within 0–1 business days. Orders placed by 12:00 PM EST typically ship the same day.
You’ll receive a tracking link by email as soon as we create the label. Tracking activates after your parcel is scanned by the carrier.
Yes. We ship worldwide using USPS, UPS, and DHL. Transit time depends on destination and customs clearance.
All shipments are insured. Contact us within 7 days of the last scan or delivery for a carrier trace. Keep all packaging and photos for damage claims.
Yes—email [email protected] with your order number. We can hold for up to 5 business days before dispatch.